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Appraisal skills for Managers – 1 Day

Getting the best from your employees is based on setting clear expectations.  The process of setting, sharing and reviewing those expectations is key to managing an efficient and effective appraisal scheme.  This programme aims to clearly establish the purpose of your company’s appraisal process within the group.  The session will also explore and develop the skills required to deliver a positive appraisal experience for the manager and employee.

Establishing the purpose

The purpose of appraisals
The organisation’s desired feeds and outcomes from the appraisal process
What does the employee want from their appraisal?
How does an appraisal get used in cases of poor performance handling
The link to other processes
Getting the best from conducting appraisals
Recognising the benefits of appraisal

Sharing best practice processes

Review the current process
Understand how to bridge the process gaps
Objective and goal setting
Managing aspirations
Motivation theory and practice
Recognising good and poor performance
Providing feedback

Barriers to best practice

Timeliness
Outcomes
Reasons for appraisal schemes failing
Clarity of purpose
Poor outcomes
Employee commitment

Follow-up

Where was the commitment made and by whom
Failure to see actions through
Planning cycles

Typical issues – a practical approach

handling poor performers
gaining agreement
working with difficult situations
Mixing appraisal with disciplinary  processes
Avoid the limited focus appraisal

Skill Practice

Delegates will work through detailed examples and practice the skills required within a safe and coached environment.  Approximately 50% of the time used will focus on the development of the key skills in delivering a positive appraisal experience.

 

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