Positive Leadership Practices supports the key components of all good business practice and fits ideally to support expected outcomes of benchmark standards such as IIP, CMMI and EFQM.

What makes Positive leadership Practices unique?

What is PLP?

Description:

 This is an interpersonal skills development process for supervisors and managers which provides both ’information learning’ as well as ‘how to’ leadership skills.  Eighty percent of the workshop time is focused on positive behaviour leadership skills training, while twenty percent of the time deals with information to be used in effective leadership behaviour. 

Philosophy:

 This process develops uniform, consistent management behaviour necessary to achieve bottom-line objectives.  Based upon a win-win philosophy for human interaction, the process teaches the use of real-life ‘how to’ skills to handle effectively the day-to-day situations and problems faced by supervisors and managers. 

Based on the premise that each individual is accountable for his/her behaviour, the emphasis is on accepting the role of leadership by using positive, problem solving techniques.  This process has a unique built-in management reinforcement provision whereby the manager or the supervisor is taught how to make certain the desired changes – in fact – do occur.  The dynamics of the relationship of the supervisor and manager are then readily apparent to the employee group, who also plays an integral part in achieving organisational goals.

Key Topics:

 Supervisors’ modules:

 Information modules:

•  Effective Interpersonal Skills
•  Workshop Behaviour
•  Leadership Behaviour and Accountability
•  Universal Laws of Behaviour
•  Constructive Discipline/Counselling
•  Performance Appraisal

 Skill-Building Modules:

•  Improving Performance/Productivity
•  Improving Work Habit Behaviour
• Taking Follow-up Action
• Providing Positive Recognition
•  Applying Discipline/Dismissal
•  Responding to Concerns/Complaints
•  Introducing and Managing Change 

 Managers’ Modules:

 Information Modules

•  Effective Interpersonal Skills
• Workshop Behaviour
• Manager Reinforcement and Supervising Supervisors
• Constructive Discipline/Counselling
• Performance Appraisal  

Skill Building Modules:

• Establishing Accountability for Results
• Reviewing Progress
• Providing Positive Reinforcement
• Coaching for Success

Duration:

 The process cycle for supervisors and managers is ten, four-hour sessions. The first cycle is run over a period between 5 and 10 months. 

Approach Utilised:

 The process is structured for maximum benefit, allowing the participants to use their skills to handle real ’on the job’ issues.  The specially-trained, accredited workshop facilitators apply the principles of sound leadership interaction and adult learning.  Change Solutions UK Ltd can supply accredited facilitators or your own staff can be trained and accredited to conduct this process. 

Benefit to Participants

 Participants will acquire skills necessary to handle one-to-one, employee/supervisor situations and manager/supervisor situations.  They will also learn the following important interpersonal communication and problem solving skills: 

How to communicate

• Listening skills
• Responding skills
• Verbalising skills
• Questioning skills
• Reinforcing skills
• Summarising skills

How to solve problems

• Problem definition skills
• Data gathering skills
• Solution-development skills
• Commitment gaining skills
• Follow-up skills

How to adapt to and handle on-to-one interpersonal situations

• Enhancing self-esteem
• Listening and responding with empathy
• Asking for help, ideas, and support (participation)
• Probing for understanding
• Communicating self confidence

 Benefit to the Organisation:

 A uniform and consistent approach to leadership is acquired by the managers in how to supervise supervisors.  Also, a uniform and consistent approach is acquired by supervisors in how to resolve day-to-day ‘on-the-job’ problems and situations.

 Other benefits:

•  Improved communication
• Higher managerial/supervisory self confidence and self image
• Development of a common managerial language and approach
• Improved ‘bottom-line’ results.

 Who should participate:

Click here to view 10 reasons PLP is different

  Contact us to learn more 01424 854466

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